VIRGINIA ROSE
BAKING COMPANY

VIRGINIA ROSE BAKING COMPANYVIRGINIA ROSE BAKING COMPANYVIRGINIA ROSE BAKING COMPANY
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    • Home
    • About Me
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    • FAQ
    • SHOP

VIRGINIA ROSE
BAKING COMPANY

VIRGINIA ROSE BAKING COMPANYVIRGINIA ROSE BAKING COMPANYVIRGINIA ROSE BAKING COMPANY
  • Home
  • About Me
  • Menu/Pricing
  • FAQ
  • SHOP

Frequently Asked Questions

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How far in advance do I need to place an order?

For large/complicated orders with a known event date, customers reserve orders 2 to 3 months in advance. However, most of my cookies/cakes are ordered within 2 to 3 weeks of event. It never hurts to email me and ask for availability!

Do you offer a refund?

I will provide a full refund within 1 month of the event date. If cancelled within 2 weeks (and not rescheduled), I will offer 90% refund (10% cancellation fee). If cancelled within 1 week of the cancellation date (and not rescheduled), I will offer no refund. 

*Full refund provided due to extenuating circumstances i.e. natural disaster.

No refund once cookies or cake have been provided to customer.

How do I place an order?

For custom cookie or cake orders, please fill out the 'Order Form' on my website. 

To purchase cookies on my website, go to 'Shop' - most seasonal cookies area available here. 

Due to Mississippi cottage food laws, I am unable to accept orders via social media.

can you ship your cookies or cakes?

Unfortunately, no. Mississippi cottage food law prohibits the sale of baked goods via mail (must be direct to consumer). 

Do you deliver?

At times, I will be able to deliver or meet you halfway if you order custom cookies or cakes. I have two small children at home so if my husband is working when you need your items, I may not be able to deliver. 

In the event that I cannot deliver, I will offer a porch pickup at my home.

How do you create your designs?

I create my designs based on my latest inspiration - whether that is from nature, cute décor around my house or Pinterest, I draw from my environment. 

I will not replicate another artist's design. Thanks for understanding! 

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Virginia Rose Baking Company

Madison, MS 39110

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